1. Information We Collect a. Device & Technical InformationWhen you use the App, certain information is gathered automatically from your device, including:
- Device make, model, and hardware details
- Operating system version and system identifiers
- Unique device identifiers (such as IMEI or similar IDs)
- Network-related data, such as IP address, network type, and connection status
- App version, installation details, and configuration settings
- Logs, crash data, performance information, and technical diagnostics
This information allows us to keep the App running smoothly, ensure compatibility, and maintain secure and stable performance.
b. Information You Voluntarily ProvideWhile using OneTap Cleaner, you may choose to supply additional content, including:
- Files or media you process through app features
- Support requests, messages, or feedback you submit
- Any other materials you intentionally share through the App
We use this information to communicate with you, improve functionality, and reduce service misuse.
c. Optional Photo & Camera AccessCertain features may ask for access to your device’s camera or photo library to enable:
- Media cleanup, analysis, or optimization
- Tools that require image-based input
You will always be asked for permission before access is granted. All media remains on your device—
it is not uploaded, transferred, or stored externally.
2. How We Use Your InformationInformation collected through the App may be used to:
- Maintain and enhance core functionality
- Deliver alerts, updates, or other essential notices
- Provide assistance and respond to support inquiries
- Personalize your experience within the App
- Monitor issues, identify errors, and improve performance
- Protect the service from fraud, abuse, and security threats
- Analyze internal metrics or advertising relevance (where applicable)
3. Information SharingWe do
not sell or exchange your personal information with third parties.
In limited, necessary circumstances, certain technical details may be shared with trusted service providers—for example:
- Resolving payment issues or confirming refund requests
- Handling diagnostic data needed to support customer service
Any shared information is used strictly for the purposes described in this Policy and managed with appropriate safeguards.
4. Changes to This PolicyWe may update this Privacy Policy from time to time to reflect changes in features, regulations, or operational practices. When significant updates occur, we may notify you through the App or by using another suitable communication method.
Please review this Policy periodically so you remain aware of how your information is processed.
5. Contact DetailsFor questions about this Privacy Policy or your data, you can reach us at:
thompson_lab@mossthreadsupply.pro